Guarantee

Products purchased directly from us are backed by a 100% satisfaction guarantee. We will gladly assist you with any purchase or product-related need.

Return Policy

To return a product and receive a refund, you must return your first bottle purchased, either empty or full, plus any additional bottles you may have received. Only the first bottle may be refunded if opened. Any additional bottles are not refundable if opened. All purchases must be returned within 30 days from the ship date to be eligible for a refund.

Refund Policy

Your order is backed by our 30-day money back guarantee. To claim your refund under this guarantee please contact support@prescopodene.com. Credits will be issued by the same method as original purchase. Shipping and handling charges are not refundable.

Shipping and Handling

Shipping and handling rates for packages shipped to a USA address will be charged a flat shipping and handling rate of $6.97.

Incorrect shipping address

Buyer is responsible for entering the correct shipping details in the checkout process. If buyer enters incorrect shipping details and product is received by unintended recipient and not returned to our warehouse, then no refund will be provided. If unintended recipient returns product back to our warehouse, then we will reship the item to the correct address (if provided) and recharge shipping and handling fees to reship to the correct address. Entering the correct shipping details in the checkout procedure is the sole responsibility of the buyer and we will not be held responsible for any non-deliveries or returned orders due to buyer entering incorrect shipping details.